Legal

Master Service Agreement

The platform-level terms an institute accepts to use the EnrollUp platform. The specific commercial terms for any engagement are in the written quotation or order form that references this agreement.

Last updated: 21 July 2026. Its data-protection schedule is our Data Processing Agreement.

Parties

• EnrollUp, a technology platform vertical of Kwickprep Education Services LLP ("Platform Provider" or "Processor").
• Institute, the education provider onboarding onto the platform ("Customer" or "Data Fiduciary").

1. Definitions

Platform, Subscription, Authorised Users (admins, teachers, staff, students, parents), Personal Data, Data Fiduciary, Data Processor, Sub-processor and Confidential Information carry the meanings given in the Data Processing Agreement (Schedule A).

2. Grant of access

EnrollUp grants the Institute a non-exclusive, non-transferable right to access and use the platform for its education operations during the subscription term, subject to these terms.

3. The Institute's responsibilities

• The Institute is the Data Fiduciary for its students' and parents' personal data and is responsible for obtaining and maintaining valid consent, including verifiable parental consent for minors.
• Appoint and publish its own Grievance Officer and respond to data-principal requests within the timelines under the DPDP Act.
• Use the platform lawfully, keep Authorised User credentials secure, and ensure the accuracy of the data it enters.

4. EnrollUp's responsibilities

• Provide the platform with reasonable availability and reasonable technical and organisational security safeguards.
• Act only as Processor on the Institute's documented instructions, per the DPA.
• Maintain the sub-processor list and notify the Institute of material changes.

5. Data protection

The Data Processing Agreement (Schedule A) is incorporated by reference and governs all processing of personal data. Where there is a conflict on data-protection matters, the DPA prevails.

6. Fees and term

• Subscription and service fees, the billing cycle, and the subscription term are set out in the written quotation or order form that references this agreement. That document, once accepted, forms part of this agreement.
• All fees are in Indian Rupees (INR) and are exclusive of GST unless the quotation states otherwise. GST is added at the applicable rate.
• Annual maintenance fees, where applicable, are payable in advance. No prices are published on the EnrollUp website; all pricing is by written quotation.
• Subscriptions renew for successive terms as stated in the quotation unless either party gives written notice not to renew before the renewal date. Either party may terminate for material breach that is not remedied within thirty (30) days of written notice.

7. Warranties and disclaimers

EnrollUp warrants the platform's tooling and security as described, and does not warrant the Institute's own regulatory compliance. The platform helps the Institute comply; it does not make the Institute compliant. Beyond the express warranties, the platform is provided on an "as is" basis to the extent permitted by law.

8. Limitation of liability

• Nothing in this agreement excludes or limits liability that cannot lawfully be excluded, including liability for fraud.
• Neither party is liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or loss or corruption of data to the extent it arises from the other party's own acts, omissions or failure to keep its own records.
• Subject to the above, EnrollUp's total aggregate liability arising out of or in connection with this agreement is limited to the total fees paid by the Institute to EnrollUp in the six (6) months immediately before the event giving rise to the claim.
• Liability for a personal-data breach is allocated between the parties according to fault, consistent with the Data Processing Agreement.

9. Indemnity

The parties give mutual indemnities. The Institute indemnifies EnrollUp against claims arising from unlawful data the Institute supplies, or from the Institute's failure to obtain a consent it was responsible for obtaining.

10. Confidentiality, intellectual property, termination and general

• Confidentiality. Each party keeps the other's confidential information, including business, technical and customer information, in confidence and uses it only to perform this agreement.
• Intellectual property. EnrollUp retains ownership of the platform and its pre-existing materials. The Institute owns its own content and data. Deliverables are licensed to the Institute for its own business use.
• Data on exit. The Institute owns its data and may obtain an export on exit in a standard format. On termination, EnrollUp deletes or returns the Institute's personal data at the Institute's choice, save where retention is legally required, as set out in the DPA.
• Governing law and jurisdiction. This agreement is governed by the laws of India. The courts at Ahmedabad, Gujarat have exclusive jurisdiction.
• Dispute resolution. The parties first attempt to resolve any dispute in good faith. Failing that, the dispute is referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Ahmedabad, Gujarat.
• Notices. Notices are given in writing to the contact details in the quotation or, for EnrollUp, to the address below.